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EXECUTIVE DIRECTOR: The Trauma Practice for Healthy Communities
Toronto, Ontario

Posted: September 21, 2020 Expires: October 5, 2020
Salary: CAD 15,000.00 – 26,000.00 Annual
Contract: Part Time (15-20 Hours/Week)

The Trauma Practice for Healthy Communities (TPHC) is an early life-cycle Charity addressing the needs of trauma survivors with group programming, education and complementary research into beneficial care for community members.

We are looking for an energetic, self-directed and detailed oriented director. The Trauma Practice is small organization with a remarkable team of dedicated members and volunteers who are making a difference in the lives of trauma survivors.

Required Qualifications and Experience: Key Competencies
The ideal candidate will possess the following qualifications and experience:
• A combination of related post-secondary education and experience in the not for profit/charitable or related business sector.
• Ability to manage a complex organization delivering needed community programs, outreach and communication, project management and team engagement.
• Knowledge of and commitment to community mental health issues or a willingness to learn.
• Depth of experience in managing team members and development of projects.
• Skilled and experienced in working with a Board of Directors or team management.
• Capable of furthering The Trauma Practice vision and mission.
• Excellent interpersonal and communication skills, social media management/communication strategies and a strong commitment to sustaining a culture that encourages highest quality services, innovative ideas, and teamwork.
• Capable of managing the ambiguity that accompanies a complex, multi-disciplinary service organization.
• A progressive leader with experience and accomplishments in business/management/charity that will position you for success with TPHC.

• University degree preferably in business, non-profit management or health sciences

Additional ‘nice to have’ qualification:
• Knowledge and/or experience with Word, PowerPoint, Excel, social media communications and web design/develop/maintenance.
• Excellent writing skills.
• Project and event management.
• Certified Fund-Raising Executive (CFRE) designation an asset.

Leadership – An inspirational leader able to:
• Report to Board of Directors informing of all opportunities/concerns related to TPHC
• Oversee and Implement TPHC goals and objectives
• Strategic planning, leadership, day-to-day operational management both internal & external
• Address all stakeholder communications
• Manage all funding/revenue development and reporting (CRA/tax) filing to ensure charitable status and financial sustainability
• Drive innovation and collaboration
• Influence and inspire inside and outside the organization
• Advocate for community and inclusion

Management – A competent manager able to:
• Align staff to goals and objectives
• Delegate and hold accountable
• Communicate effectively
• Manage Conflict & Manage Team Dynamics
• Implement accepting, respectful approach to staff, clients and colleagues
• Establish clear direction for team vision and values consistent with organizational vision
• Build and maintain relationships based on mutual respect, trust, appropriate sensitivity and transparency, empathy, and compassion with clients, colleagues, professional associates and the greater community
• Demonstrate ability to manage collaborative relationships and build support, loyalty, and goodwill

Strategic – A change leader able to:
• Recognize trends that could affect the future and capitalize on opportunities as they arise
• Process complex information and exercise sound judgment, considering the situation, issues and key players
• Able to deploy identified strategy through the management team and into the organization
• Track record of developing, implementing, evaluating and adjusting plans to reach goals, while ensuring optimal use of resources

Business and Funding/Fundraising Acumen –
• Proven experience in budgeting and implementation
• Ensures that adequate funding is secured for programs
• Experience developing contracts and funding agreements within required timelines and resources
• Oversee direct mail/social media marketing programs
• Develop and manage efforts of fund-raising committee
• Manage and execute special events/capital campaign activities/sponsorship programs
• Acquire and nurture corporate sponsor and donor relations
• Establish a Donor Management infrastructure
• Identify grant opportunities, completes and submits applications to meet deadlines

• Ensures internal controls and finance policies are in place, implemented and in compliance with applicable polices, regulations and best practice requirements
• Developing, overseeing and managing all organizational financial matters including, operating plan to support annual budget creation, execution and evaluation, capital expenditures, operating expenses and revenue and donor records (including all CRA filing requirements for maintaining charitable status;
• Monthly financial review and production of quarterly financial statements
• Liaises and oversees the annual external review of the financial statements
• Filing of tax returns and other applicable documents/returns
• Ensuring payroll is delivered accurately and timely; and,
• Overseeing purchasing and inventory control.

• Listens carefully and communicates articulately, fostering respect and trust
• Actively solicits input from others
• Speaks, writes and presents in a manner easily understood by the audience
• Accepts feedback both positive and constructive in an open and non-judgmental manner
• Adapts content, style, tone and medium of communication to suit the target audiences
• Is a transparent decision maker and communicator
• Familiarity with Social Media communication and able to develop a regular communication plan and communication posts utilizing existing TPHC platforms

Board Governance
• Prepared to work closely with/report to a Board and effectively support a Board in fulfilling its governance responsibilities (i.e., finance, education calendar, evaluations, skills matrix, by-laws, etc).
• Preparing all required reports/documents (i.e., agenda’s, financial, meetings, etc)
• Managing/organizing meetings, ensuring minutes are taken, attending/planning for meetings/AGM’s etc.
• Ability to engage well with a volunteer board of directors, using a Governance model, and managed by a small, committed professional staff with the help of devoted volunteers.

Community Relations
• Establishing and cultivating relationships with community partners;
• Conducting all media relations and outreach; and,
• Supporting the Board of Directors including ongoing communications, attending monthly meetings and providing various operational reports.

Human Resources
• Ensures compliance with applicable legislation as it changes from time-to-time
• Manage & lead recruitment process (clinical, volunteer, admin roles) – ensuring adequate staffing / quality level is maintained
• Ensure staff orientation is properly delivered to all team members & that all members understand, apply and implement all current policies/procedures
• Develop and implement performance management tools for all employees/volunteers
• Develop, review and enforce human resource policies and procedures
• Collaborate with clinical / administrative team to ensure all clinical / program policies and procedures are up-to-date and integrate safety protocols
• Develop and review compensation models and other employee benefits as applicable
• Lead the organization in maintaining positive management relations; addressing any grievance matters and acting as the organizations lead in contract negotiations.
• Ensuring all reasonable measures are taken to protect the safety and health of team members, volunteers, clients and visitors.

Values and Behaviour
• Models corporate social responsibility, integrity, credibility and the organization’s ethics and values
• Demonstrates consistency between actions and words. Accepts responsibility
• Builds trust by being reliable and authentic
• Follows through on commitments
• Speaks plainly and truthfully and demonstrates personal accountability
• Appropriately manages emotions and strong feelings, maintaining calm and tactful composure under a broad range of often challenging circumstances
• Works effectively in changing situations, and with diverse groups
• Is tactful, diplomatic, and sensitive
• Demonstrates cultural agility, responding skillfully to people from all backgrounds. Is passionate and tenacious until the best possible results are achieved

If this opportunity looks like the right fit for you, we would be delighted to hear from you. Please send your cover letter and CV directly to director@traumapractice.org

We value diversity and inclusion and encourage all qualified people to apply. If you require any accommodation to allow for ease of application, please call us directly at 416-733-3838 and we will make attempt to assist in this process.

We do understand that with COVID-19 may require remote work for a portion of duties and deliverables

We value your interest in our mission and values. For more information about the TPHC for https://traumapractice.org

The Trauma Practice for Healthy Communities
4789 Yonge Street, Suite 703
Toronto, Ontario M2N 0G3

Tel. 416-733-3838 Fax. 416-733-8998
Email: director@traumapratice.org
Website: traumapratice.org

October 5, 2020
Interested candidates are invited to apply by October 5, 2020